1. Step 1: Do You Qualify?

  2. Step 2: 5 Minute Hearing Test

  3. Step 3: Choose Device

  4. Step 4: Complete Form

  5. Thank You

Do you (or someone you know) qualify for a FREE phone?

Let's find out! Please answer the following questions

Yes No -- Please choose one --DeafDeaf-Blind (dual sensory impaired)Hard of HearingSpeech Impaired or having a speech impairment -- Please choose one --EnglishASL/Signed Language -- Please choose one --Landline OnlyCellphone onlyBoth landline and Cell PhoneVideophone - SorensonVideophone - ZVRS

5 Minute Hearing Test

-- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always


Total Points: 0

Note: If you scored 10 or more points, you should have your hearing tested

-- Please choose one --Clarity Desktop Duo Amplified Telephone with Expansion HandsetClarity Caption Telephone (XLC8GLT Deluxe)GLT Captioning ScreenXLC8 Combo Pack (XLC8 & XLCGo)XLC8 Combo Pack (XLC8 & XLCGo) with Extra HandsetXLC8 Cordless Amplified PhoneXLC8 Cordless Amplified Phone with Extra HandsetXLCGo Smart Phone AmplifierALTO PLUS Corded Amplified PhoneSA-40 Smart Phone AmplifierXLC7BT Cordless Amplified TelephoneAlto Amplified TelephoneCSC500 Amplified TelephoneCSC600 UltraClear Amplifying SpeakerphoneHD-40S Speech Amplified TelephoneCR200 Audio and Visual RingerTR75 Visual Ringer425 TTYBoom Mic Headset AmplifierIn-line Headset AmplifierEarBud Headset AmplifierUA-50 In-Line AmplifierSquareGlow Flasher NoYes NoYes -- Please choose one --EnglishASL/Signed Language -- Please choose one --DeafDeaf-Blind (dual sensory impaired)Hard of HearingSpeech Impaired or having a speech impairment
In the box below, please enter the primary Email Address you would like to use for your application. This can be your email or the email of a person assisting you with the application process (e.g. family member). This email will be used for important updates during the application process, including requesting additional action and/or information from you. Be sure to periodically check your email, including SPAM/Junk folders, for any emails from customercare@ftri.org.
-- Please choose one --Friend / FamilyDigital Ad / Social Media / Internet / FacebookSquareGlow RepresentativeFTRI Website / RDC WebsiteOtherDoctor / Hearing Aid Provider / Medical StaffNewspaper Ad / Direct Mail Ad / FTRI Flyer / CouponTV / Streaming Video AdFTRI Event / FTRI Presentation NoYes Florida Driver's LicenseVoter IDState ID

Conditions of Acceptance

To receive equipment from the program, you must agree to all of the following conditions:

  1. I understand that the equipment I am borrowing for telephone access belongs to FTRI; I do not own it. If I abuse the equipment, I can be held financially responsible for the replacement.
  2. I will take good care of the equipment to ensure it is not damaged, stolen, or lost. If it is damaged, stolen or lost, I will contact FTRI immediately at 800-222-3448 (Voice).
  3. If the equipment stops working properly, I will not try to fix it. I will notify FTRI at 800-222-3448 (Voice) and they will fix it.
  4. I will notify FTRI if my address or telephone number changes.
  5. I understand the equipment I receive today must be returned to FTRI if: I move out of Florida, or I no longer need the equipment.
  6. I understand that I cannot sell, give away, or loan this equipment to anyone else.
  7. I understand that this agreement is binding for any additional or exchanged equipment that I receive from the program.
  8. I hereby attest that, to the best of my knowledge, the provided information is true and accurate.
  9. I understand my application will not be processed until all required documentation is provided to FTRI.
  10. Failure to comply with this COA may result in me being denied participation in the FTRI Distribution Program.
  11. By signing this application, I understand that the user of the equipment is responsible for the use and operation of the equipment, and I agree to defend FTRI and release them of any and all claims, damages and expenses arising out of the use or misuse of this equipment by anyone.

I certify that I am a permanent Florida resident who has a hearing loss and/or speech disorder, that I understand and accept each Condition of Acceptance, and that the information I have given is true. I authorize the certifier of this application to provide information to FTRI in order that I can receive the designated specialized telecommunications equipment and/or technology. I agree to accept and respond to email, phone, text, fax, and mailed correspondence regarding this application form, and any equipment or technology that I receive from FTRI.

IMPORTANT

Please re-check your email address above, to make sure you entered correctly. You will be receiving a confirmation receipt via email if your application is approved. For security and privacy, you cannot make changes after you submit this application. If you need to update your email after submission, you must contact our customer care department by phone or use our instant chat feature to request the change.
Before continuing to the next page, have a photo or scan of Voter ID, Driver’s License, or State ID ready to attach.


Thank You for Your Request

Required Supporting Documentation

Upload your files:

  • You cannot upload files larger than 10MB
  • File formats accepted: jpg, jpeg, pdf, gif, tiff and tif

* Proof of Residency

Power of Attorney/Guardianship Documentation

Submit Documents

 

Once you upload your document(s), your request will be sent to FTRI in Tallahassee.

A specialist from our office may contact you to complete any missing information from your application. We will be calling from an 850 area code.

During the call, we may ask you for:

  • Your FL Driver's License Number (or information about other ID options)
  • A few questions about your hearing loss
  • How you learned about the FTRI phone program

After your application has been approved, our office will begin the process of shipping the equipment. Please allow up to three weeks for delivery.

If you need to reach FTRI, please email: customercare@ftri.org, or call 800-222-3448 (voice) or 1-850-328-4243 (video phone for sign language).

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